This is another burger that I tried from a cloud kitchen at Cookhouse TTDI via Grabfood. It's called BUR (I suppose for BURger).
My first order was the Chick on Fleek which is a chicken schnitzel with spicy sriracha mayo.
First, the packaging.
The order comes on a paper bag. Nice.
Inside.
A paper box which houses the aluminum wrapped burger and thick cut fries.
I unwrapped the burger to reveal this.
Burgers wrapped in aluminum foil will inevitably have that wrinkled look.
The bottom of the burger was
Foil is easy to use and the purpose I believe is to keep the burger warm (burgers from some other outlets arrive lukewarm or at room temperature, wrapped in waxed paper).
Taste wise I would say that the flavor seemed familiar. It was tasty and aromatic, perhaps a mix of spices in the batter. As for the sriracha mayo, it was slightly spicy and added a layer of flavor to the burger.
Since this was a good experience, I tried the beef burger - the Big Bur Classic (Double Patty).
Again, a wrinkly bun. And again, the bottom bun was soggy and soaked through.
I was very impressed with the burger patty. It is definitely made in house, not the usual commercial beef patty. The flavors were amazing (much like my grandma's mistake).
The only thing that could be improved is the way the burger is packed to avoid the buns from becoming wet and soggy.
By the way, the chef contacted me by text when my order was picked up by Grabfood and then he asked for feedback later. It's a good way to get direct feedback from customers by adding that personal touch. Chef Madison Kan, I hope you figure out a way to pack the burgers more effectively to avoid a soggy bottom.
wrinkly bun doesn't look appetizing....thumbs down (on first impression). But if taste good, then OK la...
ReplyDeleteTaste was definitely good. I love the beef patties.
DeleteIt does look quite miserable, so wrinkled and moist and all that. I guess burgers are best eaten on the spot, hot and nice...and not ruined so terribly. I've yet to go and eat the ones here that I have not tried. Not motivated to do so as I am not really into burgers, not the ones here, anyway.
ReplyDeleteLOL! The packaging needs to improve. Had it not been soggy, the burger would be perfect.
DeleteSoggy and wet bun definitely no no for me, it makes me feel very yucky, and I'll discard it. >_< I can see the fried chicken batter also became wet, sad lah...
ReplyDeleteSayang lor to discard. Maybe just eat the filling.
DeleteFirst impression. So wrinkled, not appealing. Lol.
ReplyDeletehah..hah...
DeleteI would think that wrapping it tightly with aluminium foil will cause the bun (and its ingredients) to steam inside but didn't think it would cause that many wrinkles on the bun....lol. I think they wrapped it too tightly and squished the aluminium foil too much. Perhaps they should just fold it over once and put it upright, that way the bun won't be so wrinkled leaving some space for the steam to escape. I recently ordered a burger and it came soggy also...so disappointed but can't discard it lah when the price is quite "gourmet" also! :( P/S: I'm sure they can do better by having trial runs/testing with the wrapping....why can't they just wrap it and leave it out for at least half an hour (assuming that's the time needed to reach the customer) and then unfold it to see what the burger looks like then.
ReplyDeleteThat's what I thought - the chef could have done a trial run to see how the packaging holds. I think the burger patty should be cooled down first and then assembled. Packing in wax paper or a snug box might be better.
DeleteNow I am curious to try this beef patty since you say it is very nice. Since you feedback about the soggy bun bottom to the chef directly, hopefully it will be solved.
ReplyDeleteI hope so too. Soggy bun is no fun. LOL!
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