Just last week I commended this eatery for now accepting credit card payments where they previously set a minimum charge of RM50.00. Boy was I in for a disappointment when I kept my promise of visiting them more often.
But before I get into my story, let me digress. I had a meeting that day, yes, a dreaded meeting that to my relief turned out quite well. So I decided to give myself a treat and I walked in to this eatery (I won't say the name as you will know from the link above).
And I ordered this.
I was served a gorgeous looking grilled chicken leg with rice and all the fixings. It was a very big piece of leg I might add. But sad to say I was disappointed because (1) the meat was cooked till very soft and mushy and (2) the spice paste was not remarkable at all.
The two chili condiments also failed to make any impression. The taste was just ordinary to put it mildly.
For the first time in a long time, I could not finish my meal.
The biggest disappointment yet was when I went to the cashier to pay. This is how it went down.
Me : (presented my bill and my credit card)
Cashier : Do you have cash?
Me : (taken aback) Sorry, no. (actually I had some cash but I was testing the waters)
Cashier : How about debit card?
Me : (seriously??) No.
Cashier : We only accept credit card for RM50 and above.
Me : But last week when I was here, you guys accepted credit card for below RM50.00.
Cashier : Actually we accept cards only for RM50.00 and above.
Me : Then why don't you put a sign to inform your customers? (they did that in the past)
Cashier : No, because that's illegal. (hah! tahu pun illegal!)
Me : Then you should not impose a limit on credit card payments.
Cashier : No, we are just asking customers for a favor, if they have cash to pay by cash. Next time, please bring your debit card (wtf!)
Me : (after card transaction was done) OK then. Thank you, bye.....
In the first place, you know it's illegal, then why do you ask me if I have cash? I present the card, you accept it, no questions asked.
I am in no way blaming the cashier as she may be simply following management instruction (unless she also happens to be the see thau phor. She was quite defensive and showed annoyance when I queried her).
So, with the dismal meal and the attitude of the management, I ain't coming back.