One day I got a message from my partner asking me if I noticed a newly opened restaurant located at what used to be a foot reflexology center.
Eh? Am I not the one who is usually privy to such matters? Then I realized that I have not been passing by that area lately. So I went to investigate.
Ah! Crack Pork! I have read about it before when it was located at Kota Damansara. I was of course interested and delighted that they have moved closer to me hee...hee....
So a visit was imminent and I had lunch there one day. The menu (displayed outside the premises) obviously showcases roasted pork - siew yoke, porchetta and char siew served in a number of permutations with mantao, baguette, pasta or rice. I also noted beef meatballs and prawns too.
It was good that they serve coffee and I had the iced kopi o (RM5.00) with no sugar. For my meal I chose a salad with something I was unfamiliar with, porchetta, which I understand is Italian roasted pork.
But when my salad came, I was confused.
That looks like siew yoke does it not? What does porchetta look like? So I summoned the server. Is this porchetta or siew yoke? She maintained that it was porchetta and then decided to check with the kitchen.
When she returned, she informed me that they had made a mistake with my order and offered a replacement. But I told her that it was OK, I will come back another time for the porchetta, and to make sure I was correctly charged for siew yoke instead of porchetta (which cost RM1.00 more). After all, I could use this opportunity to taste their siew yoke.
The siew yoke was good, like what one would expect of a decent siew yoke. The salad (RM18.00) was lightly dressed and served with one whole egg. It was all right. Then came the very pleasant surprise.
The server brought me a sampling of porchetta served with a salsa verde to make up for the error in my order. I really appreciated the gesture and the sampling portion was quite a generous one.
Oh yes, the porchetta was very nice. Something different for me. It looked like siew yoke but with a layer of herbs. I guess this tickled my tastebuds more as I am so familiar with siew yoke and already had an excellent one over the weekend.
I would definitely return for the porchetta as I thought it was really good. I noted that a customer at the next table ordered char siew with mantao. I must get that too.
Now, where is the famous garam haram (bacon laced salt)? I did not see any. In fact I wanted to get a bottle to try. Since this is their soft opening (as I gathered from the server) perhaps (I hope) there will be garam haram for sale at a future date.
I was so sad when they closed their Kota Damansara shop. Thanks for letting us know that they are now in Uptown. They have good customer service as shown by offering you a free sampling of the italian roast pork. I would definitely visit it soon.
ReplyDeleteWell, be sad no more! Just come on over to Uptown to enjoy the food :)
DeleteThat crack pork alone will get my vote! Yum yummmm!!!!
ReplyDeleteOh, we pork lovers! LOL!
DeleteHumans are always going to make mistakes but the way they are handled make all the difference. When errors occur it is the best test of restaurant's service as to how they fix them. Happy to see they did well here and also happy that you questioned immediately on the spot and gave them a chance to fix it.
ReplyDeleteI was very impressed with the gesture. Same thing happened at Salad Atelier today when the staff forgot to give me a discount. She made up for it by offering me two extra ingredients. Now, that pacified me and I will continue to support them!
DeleteThe easiest description of porchetta is a rolled up pork belly (with seasoning of spices trapped in the layers). It's usually rounded in shape and cut into round slices, so I'm surprised your serving is cut looking like siew yuk. I'm aware of this place but didn't visit as it's more of a western-style of doing siew yuk (of which my family isn't a big fan of). Did it taste like that to you? ;)
ReplyDeleteThanks for the description of porchetta! I suppose they cut it like that for me as it was a small sampler. The siew yoke tasted like the normal Chinese style siew yoke. It was good but I won't say that it is outstanding. I wonder if you have tried the siew yoke sold at An Xin's Healthy Meat Shoppe (Pearl Pork) in Taman Megah. They have it every Saturday and Sunday and I think their's is excellent though on the pricey side. BTW, before going to Crack Pork, I checked your blog and yup, you didn't visit hah..hah...
DeleteNo, I have not. Is this a restaurant or a pork shop? I'm always weary of raw meat shops trying to cook their produce...hehe! ;)
DeleteThis is a pork shop. There are a few porks shops that also sell cooked meat. Strangely, my partner did not remark that the siew yoke might be made from near expired pork belly hah...hah....
DeletePorchetta is like the fatty part. The western style of preparing the meat, like our siew yoke. Really generous of them, good that they acknowledge their mistake and give you sampling.
ReplyDeleteYes, I was very impressed by their gesture.
Deleteomg!!!! porkie goodness! the porchetta looks good, I wanna have a bite too!
ReplyDeleteI have a feeling you will love it!
DeleteI want to try that porchetta, it looks good
ReplyDeleteIt is very tasty with the herbs seasoning.
DeleteGood customer service. Porchetta is new to me. Every dish looks good.
ReplyDeleteI will be back for more!
DeleteThis restaurant should thank you for such a good review and earned my coming patronage soon! Really soon! I am eating more pork in the Year of The Pig!
ReplyDeleteOink! Oink! LOL!
DeleteDid those porchetta came with crunchy skin like Siew Yoke too? If not, i'll stick to my Siew Yoke then, haha!
ReplyDeleteIt is supposed to have crunchy skin just like siew yoke.
DeleteThis shop oredi Closed.... A New shop renovation now..
ReplyDelete