Friday I stepped in right before visiting mum. I ordered two sets of onsen eggs (1 set is 2 eggs). It took 15 minutes for them to serve my order. But only one order arrived.
I sounded out to the server that there is one more order. He acknowledged me and I assumed that he was going to get the second set. My coffee was still not served.
Five minutes after the eggs were served (ie 20 minutes from time of order) my ice Cappuccino came to the table. It reminded me of Milo Dinosaur hah..hah... I'm afraid the coffee was diluted and not good >.<
I waited for the second set of onsen eggs. After 5 minutes, I got up, requested for cancellation of the order and paid for what I was served.
The cafe was not even busy and yet they couldn't get my order right.
I am very forgiving. Monday I was there for the promo breakfast. I opted for ice Latte but a hot one was served. So I pointed it out to the server who took it back and served me the correct order.
Oh dear, the Latte was so lacking in coffee (too much milk) and tasted quite awful. I could not finish my drink.
At least the sandwich was done well and I enjoyed it. But the (bad) coffee spoiled my mood.
So I am taking a break from Halla Holla. The boss is busy with the opening of a new outlet at Nu Empire, Subang and DJ outlet seems to be regressing. So. Bye!
On my walk at The Starling, I noted that the lot vacated by Salad Atelier will be taken by Subway.
I love Subway sandwiches. There used to be an outlet at Uptown 2 but it closed many years ago.
Then one floor up, I saw this.
Who are you?
Well, for Huo Long Malatang fans, they are located next to Book Xcess.
This one is still not opened yet.
Good morning 🌞
ReplyDeleteHave the staff in holla holla changed? Not the same people from last year?
Good evening! The efficient ones are not there anymore. Maybe deployed to the new outlets.
DeleteThank you for showing us around starling mall. So sad that salad atelier left. I wonder are they still open in Sri Petaling. Malatang also not for me as I cannot eat spicy 🥵 food
ReplyDeleteHave a good day 🌹
Happy weekend tomorrow 😁
Thank you! I wish you a good weekend too :)
DeleteHi dear friend, thank you for the photo tour.
ReplyDeleteIt sounds to me like the wait staff either do not write down the customer order or they don't pay attention.
The fact that it was not busy says something at least to me that perhaps they are making more mistakes on orders than yours. Not only that, if they are watering down coffee and other drinks they will definitely lose clientele.
The ordering is via QR code, so someone in the kitchen was not paying proper attention. I did notice that the cafe is not as busy as they used to be.
DeleteOh dear, what happened? They should know not to piss off their no. 1 customer...lol! I remember you love the coffees and pastries/sandwiches here. That's the thing, sometimes owners expand too fast and when they've more than 1 outlet to take care of, they can't focus. That's why I've always preferred those single restaurants where the owner can be fully committed.
ReplyDeleteHuh, still got new Subway outlets opening? (I thought it'd be more like closing...kekeke!). On the subject of Subway, it reminds me of the Subway Guy, the paedophile. Incidentally, I'm now just watching the documentary Jared from Subway: Catching a Monster (on Astro). I mean I knew about him but has never watched the documentary. Monster is the right term for him...it's the most despicable, preying on innocent children.
LOL! I should be VVIP hah..hah..hah.. Their usual staff are no longer at the DJ outlet and the ones running the show are not competent. I think they transferred the good ones to the new outlets (Mid Valley and Subang) to ensure smooth running at the expense of their original outlet. Maybe DJ is more of a distribution center now, supplying to the other outlets and other restaurants.
DeleteOh, what an interesting documentary. I love true crime documentaries. I don't have Astro anymore, just Netflix. Those people who target children are truly despicable and should be put away for life.
No, they are not at Midvalley mall. I noticed the change of staff at the outlet in midvalley mall so I also don't eat there any more.
DeleteMun : Oh dear. Their previous team at DJ were very good.
DeletePoor service really a turn-off. Do they have customer feedback service? I would complaint kaw kaw for this coz i dislike wasting time for something tht did not arrive.
ReplyDeleteMost customers will just quietly leave and never come back. If the boss had been around I would have had a word with him. I find that it is no use complaining to the staff.
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